What is IPSI?

Illinois Public Service Institute is a three-year training program which provides instruction expressly designed for public service professionals.

APWA Illinois Chapter

apwa metrochapter

IPSI Partner
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APWA Metro Chapter

apwa chicago

IPSI Partner
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Announcing MAPSI

Announcing NEW Midwest Advanced Public Service Institute (MAPSI)
We are pleased to announce a partnership between the leaders of IPSI and MPSI to extend the institute experience and provide a unique training opportunity – The Midwest Advanced Public Service Institute (MAPSI). This endeavor is in response to the demand for ongoing, continued leadership programs for MPSI and IPSI graduates as well as Public Service Directors and Upper Level Managers. For more information visit MAPSI at www.themapsi.org.

 

Midwest Advanced Public Service Institute

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14th Annual Institute
October 4 - 9, 2015
Focus on Service Excellence

  • Defining Excellence in Public Works
  • The Supervisor's Role in Service Excellence
  • Serving Internal and External Customers
  • Business Communication
  • Etiquette
  • Maximizing Social Media
  • Performance Appraisal Techniques
  • Legal Updates - FOIA - Drug and Alcohol Policies - More!
  • Creating an Action Plan

Basic Institute

Advanced Institute

Director's Day

 

2015 Focus on Service Excellence

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14th ANNUAL INSTITUTE
October 4 through October 9, 2015

  • Defining Excellence in Public Works
  • The Supervisor’s Role in Service Excellence
  • Serving Internal and External Customers and more!

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2016 Focus on Personal Supervisory

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15th ANNUAL INSTITUTE
October 2 through October 7, 2016

  • Supervisory Do’s and Don’ts
  • Living with Your Union Contract
  • Strategic Planning and more!

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2017 Focus on Leadership

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16th ANNUAL INSTITUTE
October 5 through October 10, 2017

  • Challenges and Solutions for Leadership in Public  Service
  • Leadership Styles
  • It’s a Matter of Your Style and more!

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